Birdeye Reviews & Pricing
$299-449/mo per location. Here's what Birdeye actually costs, where it's strong, where it falls short, and whether it fits a auto body business.
Pricing
$299-449/mo per location
What it does well
- Strongest real search interest of any vendor in this category by a wide margin
- Well known, broad feature set
Where it falls short
- 108 BBB complaints in 3 years
- 90-day written-notice auto-renewal lock
- Solicited vs. unsolicited rating gap: 4.7 on G2/Capterra vs 3.4 on Trustpilot
Fit for auto body businesses
A shop in an insurer's Direct Repair Program (DRP) gets customer volume from the insurer's referral, not the shop's own marketing, and review timing has to respect that relationship (a premature review request during an active claim can create friction with the adjuster). No other vertical in this network has a comparable third-party gatekeeper shaping when a review request is appropriate.
Alternatives
Not sure Birdeye is right for you? See our Podium alternative and Birdeye alternative comparisons.
Affiliate disclosure: Birdeye does not earn this site anything, no affiliate program was found.